SoftSDC v3
User Manual

Notifications

Understanding SoftSDC notification system and alert levels

Overview

Application notifications support different levels of information, allowing you to stay informed about various system events and actions. These notifications range from critical alerts about security issues to informational messages about routine operations.

The notification system is designed to be non-intrusive while ensuring you receive important updates about the application's status.

Notification Levels

Different notification levels are distinguished by color coding and icons, making it easy to identify the urgency and type of each message at a glance.

Active notifications are represented by a list of notifications that are currently displayed. Active Notifications screen

Notification history is represented by a list of notifications that have been displayed in the past. History Notifications screen

Color Coding System

The colour-coding system is designed to provide immediate visual cues about the importance and nature of each notification:

Red Icons

Critical Alerts - Require immediate attention

Red Icons

Examples:

  • Hardware failures
  • Connectivity issues that affect system functionality
  • Smart card errors
  • License expiration

Yellow/Orange Icons

Warnings - Potential issues that may impact performance

Yellow/Orange Icons

Examples:

  • Audit approaching required threshold
  • Storage space running low
  • Network connectivity intermittent
  • Certificate expiring soon

Green Icons

Success Confirmations - Successful operations

Green Icons

Examples:

  • Invoice successfully fiscalized
  • Services restarted successfully
  • PIN accepted
  • Configuration updated

Blue Icons

Informational Messages - Normal system activities

Examples:

  • Service status updates
  • Routine synchronization completed
  • Background processes running
  • System initialized

Platform-Specific Notifications

Desktop Notifications

On Windows, macOS, and Linux, SoftSDC uses:

  • In-app notification center
  • System tray notifications
  • Toast notifications for important alerts

Mobile Notifications

On Android, SoftSDC uses:

  • In-app notification panel
  • Platform-specific push notifications
  • Badge counters for unread notifications

Make sure you have platform notifications enabled in your device settings to receive important alerts even when the app is not in the foreground.

Common Notification Types

Operational Notifications

  • Service started/stopped
  • API endpoint available/unavailable
  • Background processes status

Security Notifications

  • PIN required
  • Card inserted/removed
  • Authentication successful/failed
  • Secure element status changes

Compliance Notifications

  • Audit required
  • Time synchronization issues
  • Configuration updates available
  • Command received from tax authority

Error Notifications

  • Communication failures
  • Processing errors
  • Hardware issues
  • License problems

This comprehensive notification system ensures you can quickly assess the status of your SoftSDC implementation at a glance and prioritize your responses accordingly.