Exiting and Uninstalling
How to properly exit and uninstall SoftSDC
Exiting SoftSDC
Proper Shutdown Procedure
To safely exit SoftSDC:
- Ensure no invoices are currently being processed
- Wait for any pending operations to complete
- Close the main application window
What Happens When Exiting
When you exit the application:
- The user interface closes
- Background services may continue running (platform-dependent)
- Your PIN is cleared from memory
- Active sessions are terminated
- Pending operations are safely completed
Stopping Background Services
On platforms where the background service continues running:
Windows
- Right-click the system tray icon
- Select "Stop Service" or "Exit"
- Or use Services management console (services.msc)
Android
- Force stop from Settings > Apps
- Or use the "Stop Service" option in the app
Uninstalling SoftSDC
Uninstalling SoftSDC will NOT remove files and folders related to your installation in case you need to reinstall the application later or if you need to access transaction logs and fiscalization data for archival purposes.
Before Uninstalling
-
Backup Important Data
- Export any configuration you wish to save
- Note your license key for future reinstallation
- Complete any pending audits
-
Complete Pending Operations
- Ensure all invoices are properly submitted
- Complete any running audits
- Resolve any error conditions
-
Document Your Setup
- Note custom port configurations
- Save network settings
- Record smart card reader model
Uninstallation Procedure
Windows
- Open "Settings" > "Apps" > "Apps & features"
- Find "SoftSDC" in the list
- Click "Uninstall"
- Follow the uninstallation wizard
- Choose whether to keep or remove user data
Or use Control Panel:
- Open Control Panel > Programs > Programs and Features
- Right-click SoftSDC
- Select "Uninstall"
Android
- Open Settings > Apps
- Find SoftSDC
- Tap "Uninstall"
- Confirm the action
What Remains After Uninstallation
The following data typically remains after uninstallation:
Configuration Files
- Application settings
- User preferences
- Custom configurations
Data Files
- Invoice history
- Transaction logs
- Audit packages
- Certificate data
Log Files
- Application logs
- Error logs
- Debug information
Complete Removal
If you wish to completely remove all associated files:
Windows
Delete folders:
C:\ProgramData\SoftSDCC:\Users\[YourUsername]\AppData\Local\SoftSDCC:\Users\[YourUsername]\AppData\Roaming\SoftSDC
Android
- Data is automatically removed with the app
- Check internal storage for any remaining backup files
Important: Manually deleting data folders should only be done if you're certain you no longer need the fiscal data. Tax regulations may require retaining this data for a specific period. Consult your tax advisor before deleting fiscal records.
Reinstallation
If you need to reinstall SoftSDC:
- Download the latest version from the official website
- Run the installer
- The application may detect previous installation data
- Choose whether to import previous settings
- Enter your license key
- Reconfigure smart card reader if necessary
Keeping the data folders allows for a seamless reinstallation where your previous configuration and data can be automatically restored.