SoftSDC v3
User Manual

Exiting and Uninstalling

How to properly exit and uninstall SoftSDC

Exiting SoftSDC

Proper Shutdown Procedure

To safely exit SoftSDC:

  1. Ensure no invoices are currently being processed
  2. Wait for any pending operations to complete
  3. Close the main application window

What Happens When Exiting

When you exit the application:

  • The user interface closes
  • Background services may continue running (platform-dependent)
  • Your PIN is cleared from memory
  • Active sessions are terminated
  • Pending operations are safely completed

Stopping Background Services

On platforms where the background service continues running:

Windows

  • Right-click the system tray icon
  • Select "Stop Service" or "Exit"
  • Or use Services management console (services.msc)

macOS

  • Use Activity Monitor to stop the service
  • Or run the appropriate stop command from Terminal

Linux

  • Use systemctl to stop the service: sudo systemctl stop softsdc
  • Or use the service manager of your distribution

Android

  • Force stop from Settings > Apps
  • Or use the "Stop Service" option in the app

Uninstalling SoftSDC

Uninstalling SoftSDC will NOT remove files and folders related to your installation in case you need to reinstall the application later or if you need to access transaction logs and fiscalization data for archival purposes.

Before Uninstalling

  1. Backup Important Data

    • Export any configuration you wish to save
    • Note your license key for future reinstallation
    • Complete any pending audits
  2. Complete Pending Operations

    • Ensure all invoices are properly submitted
    • Complete any running audits
    • Resolve any error conditions
  3. Document Your Setup

    • Note custom port configurations
    • Save network settings
    • Record smart card reader model

Uninstallation Procedure

Windows

  1. Open "Settings" > "Apps" > "Apps & features"
  2. Find "SoftSDC" in the list
  3. Click "Uninstall"
  4. Follow the uninstallation wizard
  5. Choose whether to keep or remove user data

Or use Control Panel:

  1. Open Control Panel > Programs > Programs and Features
  2. Right-click SoftSDC
  3. Select "Uninstall"

macOS

  1. Open Finder
  2. Navigate to Applications folder
  3. Locate SoftSDC
  4. Drag to Trash (or right-click > Move to Trash)
  5. Empty Trash
  6. Remove launch agents if installed

Linux

Debian/Ubuntu:

sudo apt remove softsdc

Fedora:

sudo dnf remove softsdc

From downloaded package: Follow your distribution's package removal procedure

Android

  1. Open Settings > Apps
  2. Find SoftSDC
  3. Tap "Uninstall"
  4. Confirm the action

What Remains After Uninstallation

The following data typically remains after uninstallation:

Configuration Files

  • Application settings
  • User preferences
  • Custom configurations

Data Files

  • Invoice history
  • Transaction logs
  • Audit packages
  • Certificate data

Log Files

  • Application logs
  • Error logs
  • Debug information

Complete Removal

If you wish to completely remove all associated files:

Windows

Delete folders:

  • C:\ProgramData\SoftSDC
  • C:\Users\[YourUsername]\AppData\Local\SoftSDC
  • C:\Users\[YourUsername]\AppData\Roaming\SoftSDC

macOS

Delete folders:

  • ~/Library/Application Support/SoftSDC
  • ~/Library/Preferences/com.softsdc.*
  • ~/Library/Logs/SoftSDC

Linux

Delete folders:

  • /var/lib/softsdc
  • ~/.config/softsdc
  • ~/.local/share/softsdc

Android

  • Data is automatically removed with the app
  • Check internal storage for any remaining backup files

Important: Manually deleting data folders should only be done if you're certain you no longer need the fiscal data. Tax regulations may require retaining this data for a specific period. Consult your tax advisor before deleting fiscal records.

Reinstallation

If you need to reinstall SoftSDC:

  1. Download the latest version from the official website
  2. Run the installer
  3. The application may detect previous installation data
  4. Choose whether to import previous settings
  5. Enter your license key
  6. Reconfigure smart card reader if necessary

Keeping the data folders allows for a seamless reinstallation where your previous configuration and data can be automatically restored.